Shipping & Returns

 

We will review and honor returns up to 30 days from the date you received the item(s). Returns will only be accepted on unworn, tagged and unused merchandise. All customized pieces are non returnable and non exchangeable. We do not accept any returns and are unable to offer any exchange of goods.

1. We are unable to accept returns on any products unless it is a damaged / manufacturing defect / damaged during transportation / Wrong product delivered.

2. Turquoise Uber Styles will not provide the option of exchange for any reason including colour mismatch or exchanges for size.

3. In case you have ordered the wrong size, we can offer to alter it without a charge. However, shipping charges will be borne by the customer.

4. In the unlikely event that your merchandise arrives damaged / manufacturing defect / damaged during transportation / Wrong product delivered, you should email us a photo of the same product. You must email us at info@turquoiseuberstyles.com within 48 hours of receiving your order.

5. Upon authorization of returns, we will gladly offer you an exchange / store credit on a case-by-case basis. Although to reiterate, All customized pieces are non returnable and non exchangeable. We do not accept any returns and are unable to offer any exchange of goods.

6. All returns are subject to verification by our quality team at Turquoise Uber Styles.

7. We would request you to send us mail for any return request on:-info@turquoiseuberstyles.com with the below mentioned details :-

# Order Number

# Product code

# Reason for returning the product

# Photo of the product which you intend to deliver back to us .

8. We will maximum pay for the return shipping up to USD 30.00 (INR 1800), ( incase it’s our fault ) as credit voucher code for which you need to forward us the scan copy of shipping receipt for the same on info@turquoiseuberstyles.com.

9. Please note that a $9.99 (INR 600) re-stocking fee will be deducted from your credit.

10. This credit note will be valid for 6 months and will be given once the products are received by us in, a stable and intact position (without any wear and tear) and passed by our quality department.

11. Please note that once the parcel has been sent across, a valid tracking # has to be provided via an email or a telephonic conversation so that we can trace the product and get you a confirmation once we receive it.

In case of any query or inquiry feel free to contact 24x7 helpline number:-+918427201800 (IND) / email us on :- info@turquoiseuberstyles.com. / Chat with us through our website.

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